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30 DAY RETURNS

RETURN & REFUND POLICY

 

Thank you for shopping at Alter operated by Alter Enterprises!

 

If, for any reason, you are not completely satisfied with your purchase we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased with us.

 

YOUR ORDER CANCELATION RIGHTS

 

You are entitled to cancel your order within 30 days without giving any reason for doing so.

The deadline for cancelling an order is 30 day from the date on which you received the items or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

email: info@alterrfs.com

We will reimburse you no later than 7 days from the day on which we receive your returned items. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

 

CONDITIONS FOR RETURNS

 

In order for the items to be eligible for a return, please make sure that:

* The items were purchased in the last 30 days 

* The items are in the original packaging with all contents initially received

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

RETURNING ITEMS

 

You are responsible for the cost and risk of returning the items to us. You should send the items at the following address:

Alter Enterprises

16103 E. Balsam Dr. Arizona

Fountain Hills 85268

We cannot be held responsible for items damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the items or proof of received
return delivery.

 

CONTACT US

 

If you have any questions about our Returns and Refunds Policy, please contact
us by:

 

email: info@alterrfs.com

RETURN & REFUND POLICY

 

Thank you for shopping at Alter operated by Alter Enterprises!

 

If, for any reason, you are not completely satisfied with your purchase we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased with us.

 

YOUR ORDER CANCELATION RIGHTS

 

You are entitled to cancel your order within 30 days without giving any reason for doing so.

The deadline for cancelling an order is 30 day from the date on which you received the items or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

email: info@alterrfs.com

We will reimburse you no later than 7 days from the day on which we receive your returned items. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

 

CONDITIONS FOR RETURNS

 

In order for the items to be eligible for a return, please make sure that:

* The items were purchased in the last 30 days 

* The items are in the original packaging with all contents initially received

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

RETURNING ITEMS

 

You are responsible for the cost and risk of returning the items to us. You should send the items at the following address:

Alter Enterprises

16103 E. Balsam Dr. Arizona

Fountain Hills 85268

We cannot be held responsible for items damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the items or proof of received
return delivery.

 

CONTACT US

 

If you have any questions about our Returns and Refunds Policy, please contact
us by:

 

email: info@alterrfs.com